February 2016 Artist
Russell Lee Hansen
from his website:
Do you charge shipping in the U.S.? All except for Hawaii my shipping is free for rolled prints in a round canister..if the print is mounted and framed there is an extra charge..and rush orders are extra as well.
How long does it take to get my order? I can tell you unless there are any problems printing your order will be shipped out of the studio in several days. I can’t make any guarantees about the postal service, UPS or any Fed Ex
Can I get a return? If your print is damaged on arrival I will ship out a new one no charge. If you are not happy with the print because it’s not the one you chose I will make it right by sending you the right one if this is my mistake. But be careful what you order, if it’s the right print there are no returns, and if you don’t like the size you ordered there are no returns, and if you have buyers regret there are no returns. Be sure when you order this is not Amazon. However I will make it right with you the best I can and be fair.
What is the actual size of the print? The actual size of the print is always described. On certain prints like the Kearney Drive In Theatre there is a white border around it because it is a limited edition print. There is a description. You can get this print full size if you don’t want a border.
What if I want a white border? You can request a custom size white border in an email to me… I recommend an inch and a half for a (signature) border if you want the print signed and dated on the border and not on the photograph.
Are paintings free shipping? Paintings are more complex to ship and the shipping price will be calculated for you before the purchase. I would prefer to call you and talk to you personally. Our you can just email me. These paintings are all original and painted by me, Russell Lee Hansen, the artist.
Who do I deal with? Are you always available? I am not a big corporation so you always deal with me. I do all my own printing and shipping. Every print is made especially for each order. I do not have a warehouse of cheap stacked prints thrown into containers… I handle my own product as if it were mine. And I will make it especially for All Gallery wraps are made from a company.
Russell Lee Hansen 2320 Central Ave Kearney Ne. email@example.com 308.237.1212